Serenity contract

Get support from our team of engineers (on site or remotely) and software developments.

Our customer support team ensures a value added service in the installation, training, monitoring the operation, troubleshooting and maintenance of all our products to guarantee optimal quality services.

Serenity contract ensures:

• phone support from our Customer service engineers at your disposal to ensure the optimal functioning of your Keosys products,
• On-site assistance within 48 hours after reporting a malfunction,
• Automatic delivery of software developments for a continuous update of your equipment so that you get optimum performance from your Keosys systems, remote maintenance for a grip on remote systems by our Engineers to solve most problems encountered.
• Telemaintenance for a remote handling and support on our systems by our engineers to solve most problems encountered.